The only thing that works as seen on their commercials is the cut off. After cut off, you need to open the lid remove a bar and find the loose end of the wrap and re feed it.
As others have said, you need both hands to pull it from the dispenser. Total junk. You also get lots of calls trying to sell you other stuff. They readily offer a $6 refund and I could keep it.
I figured that was the best option as to get my $10 back, I would have had to pay the shipping back to them.
Don't waste your money.
Monetary Loss: $19.